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Home >> Buick >> 2019 >> Envision Base >> Repair and Diagnosis >> External Pages >> Different car >> Section 11 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> OnStar Audio Malfunction >> Circuit/System Verification

Circuit/System Verification

WARNING: This page is about a different car, the 2018 Buick Envision. However, it is still accessible from the selected car via links, so may be relevant.
  1. Ignition ON/vehicle in Service Mode, radio ON.
  2. Verify that audio is heard clearly through all speaker channels when tuning radio to a known good station.
    • Go to next step: If audio is heard clearly 
  3. Verify that the Connecting to OnStar® message is heard clearly through the audio system when the OnStar® blue button is pressed.
    • If OnStar message is noisy or distorted 

      Refer to Circuit/System Testing

    • Go to next step: If OnStar message is heard clearly 
  4. All OK.