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Home >> Buick >> 2018 >> Enclave Base >> Repair and Diagnosis >> External Pages >> Different car >> Section 19 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> Video Entertainment System Wireless Headphone Malfunction >> Circuit/System Verification

Circuit/System Verification

WARNING: This page is about a different car, the 2017 GMC Acadia Limited, 2017 Chevrolet Traverse, and 2017 Buick Enclave. However, it is still accessible from the selected car via links, so may be relevant.
    IMPORTANT:

    Center the balance and fade adjustment on the radio. If adjustment of the fade and balance eliminates the concern, review the operation of the radio with the customer.

  1. Turn ON the wireless headphones. Verify the power indicator lamp on the wireless headphone illuminates.
    • If the power indicator lamp does not illuminate, test or replace the wireless headphone batteries. If the batteries are OK replace the appropriate wireless headphone.
  2. Radio ON, RSA ON, and DVD playing, verify audio is heard through all of the wireless headphones.
    • If all of the headphones are inoperative, or the sound is distorted, refer to Circuit/System Testing.
    • If only one of the headphones is not producing sound, or the sound is distorted, replace the appropriate wireless headphone.