Circuit/System Verification

WARNING: This page is about a different car, the 2017 GMC Acadia Limited, 2017 Chevrolet Traverse, and 2017 Buick Enclave. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

The following verification requires the vehicle to be outside with an unobstructed view of the southern sky. Allow 5 minutes after turning key on for the GPS satellites to acquire vehicle signal.

Ignition ON, wait 5 minutes, then contact the OnStar call center consultant by pressing the blue OnStar button. A call center consultant should answer the call, verifying the vehicle OnStar system is functioning and the consultant can locate the vehicle.

If the unit does not connect to the OnStar Call Center, use a scan tool to obtain and record the following information: Electronic Serial Number (ESN), Station Identifier (STID), GM 8-digit part number, Mobile Identification Number (MIN), Mobile Dialed Number (MDN), Transceiver ID (Trans ID) and call GM TAC to confirm a valid subscription.