Requirements For ONSTAR Over The Air Programming And Updates (PIC6107A)
Publication date: 2018-11-20Reference number: PIC6107A
Supersedes refnos: PIC6107
REQUIREMENTS FOR ONSTAR OVER THE AIR PROGRAMMING AND UPDATES
TECHNICAL SERVICE BULLETIN
Reference Number(s): PIC6107A, Date of Issue:
Nov 20, 2018
SERVICE INFORMATION
| Brand: | Model: | Model Year: | VIN: | Engine: | Transmission: | ||
|---|---|---|---|---|---|---|---|
| from | to | from | to | ||||
| All | All | 2000 - 2019 | All | All | All | All | |
Supersession Statement
This PI was Superseded to Update to cover through 2019 Model Year. Please discard PIC6107.
CONDITION/CONCERN
Some customers or technicians may state they are unable to receive OnStar "Over The Air" programming or updates.
RECOMMENDATION/INSTRUCTIONS
The technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location. Customers need to accept the OnStar terms and conditions, and must have an activate OnStar account to receive any "Over The Air" programming or updates.
IMPORTANT:
Fleet vehicles must be activated as a Fleet account (not a business account) and require a separate Terms and Conditions agreement to be completed. Please see your Fleet Administrator for assistance with completing this agreement.