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Home >> Buick >> 2016 >> Envision >> Repair and Diagnosis >> External Pages >> Different car >> Section 180 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> OnStar Audio Malfunction >> Circuit/System Testing

Circuit/System Testing

WARNING: This page is about a different car, the 2016 Buick LaCrosse. However, it is still accessible from the selected car via links, so may be relevant.
  1. Ignition OFF/vehicle OFF, and all vehicle systems OFF, disconnect the X2 harness connector at the K73 Telematics Communication Interface Control Module, ignition ON/vehicle in Service Mode.
  2. Test for less than 4 V between each of the signal circuits listed below and ground:
    • Terminal 1
    • Terminal 2
    • If 4 V or greater 
    1. Ignition OFF/vehicle OFF, disconnect the X1 harness connector at the A11 Radio, ignition ON/vehicle in Service Mode.
    2. Test for less than 1 V between the signal circuits and ground.
      • If greater than 1 V, repair the short to voltage on the circuit.
      • If less then 1 V, replace the A11 Radio.
    • If less than 4 V 
  3. Ignition OFF/vehicle OFF.
  4. Test for infinite resistance between each of the signal circuits listed below and ground:
    • Terminal 1
    • Terminal 2
    • If less than infinite resistance 

      Repair the short to ground on the circuit.

    • If infinite resistance 
  5. Disconnect the X1 harness connector at the A11 Radio.
  6. Test for less than 2 Ω in each of the signal circuits listed below end to end:
    • K73 Telematics Communication Interface Control Module Terminal 1 X2
    • K73 Telematics Communication Interface Control Module Terminal 2 X2
    • If 2 Ω or greater 

      Repair the open/high resistance on the circuit.

    • If less than 2 Ω 
  7. Replace the K73 Telematics Communication Interface Control Module.
  8. Verify that the Connecting to OnStar® message is heard clearly through the audio system when the OnStar® blue button is pressed.
    • If audio is not heard clearly 

      Replace the A11 Radio.

    • If audio is heard clearly 
  9. All OK.