OnStar® Remote Link (if equipped)

A vehicle operator may have the ability to perform some of the keyless entry functions using applications on personal devices such as a smart phone. Unwanted or inadvertent door lock/unlock activation may be requested by the OnStar® Remote Link application. It is possible that a customer may be unaware of account usage, resulting in an unwanted or phantom door lock/unlock. If normal system diagnosis results in an inability to verify the customer's concern, contact Technical Assistance Center (TAC).