Circuit/System Verification
WARNING: This page is about a different car, the 2012 Buick Verano. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- It is necessary to have the vehicle in an open outside area where a cellular call can be successfully placed and GPS data can be received from satellites.
- The vehicle should be located in a quiet area.
- Ignition ON, press the blue OnStar Call button.
- Verify that your voice is heard clearly by the OnStar Call center.
- If your voice can not be heard clearly
Refer to OnStar Microphone Malfunction
- If your voice can be heard clearly
- If your voice can not be heard clearly
- Verify that the system responds appropriately to all voice commands by pressing the blue OnStar Call button and attempting to operate the system using multiple voice commands.
- If the OnStar system does not respond to any voice commands
Replace the K73 telematics communication interface control module
- If the OnStar system responds to some, but not all voice commands
Refer to OnStar Description and Operation for tips on proper pronunciation
- If the OnStar system responds to all voice commands
- If the OnStar system does not respond to any voice commands
- All OK.