Diagnostic Aids

WARNING: This page is about a different car, the 2012 Buick Verano. However, it is still accessible from the selected car via links, so may be relevant.

Verify the mobile device is properly configured for the feature being used. Refer to the device manufacturers information.
Verify the function/feature that is being used is supported by the mobile device.
The device must be paired to the radio to use the available Bluetooth ® feature(s). The pairing process must only be performed once for each device, unless that device's information is deleted.
The system can store pairing information for multiple devices, but can only be actively connected to one at any given time.