OnStar® Remote Link (if equipped)
WARNING: This page is about a different car, the 2016 Chevrolet Trax and 2016 Buick Encore. However, it is still accessible from the selected car via links, so may be relevant.
A vehicle operator may have the ability to perform some of the keyless entry functions using applications on personal devices such as a smart phone. Unwanted or inadvertent door lock/unlock activation may be requested by the OnStar® Remote Link application. It is possible that a customer may be unaware of account usage, resulting in an unwanted or phantom door lock/unlock. If normal system diagnosis results in an inability to verify the customer's concern, contact Technical Assistance Center (TAC).