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Home >> Buick >> 2012 >> Regal Base >> Repair and Diagnosis >> External Pages >> Different car >> Section 324 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> OnStar Microphone Malfunction >> Circuit/System Testing

Circuit/System Testing

WARNING: This page is about a different car, the 2013 Buick Regal. However, it is still accessible from the selected car via links, so may be relevant.

Microphone Malfunction

  1. Ignition OFF, disconnect the harness connector at the B24 Cellular Phone Microphone, ignition ON.
  2. Test for 8.0-10.5 V between the signal circuit terminal B and ground.
    • If less than 8.0 V 
    1. Ignition OFF, disconnect the X2 harness connector at the K73 Telematics Communication Interface Control Module.
    2. Test for infinite resistance between the signal circuit and ground.
      • If less than infinite resistance, repair the short to ground in the circuit.
      • If infinite resistance
    3. Test for less than 2 Ω in the signal circuit end to end.
      • If 2 Ω or greater, repair the open/high resistance in the circuit.
      • If less than 2 Ω, replace the vehicle K73 Telematics Communication Interface Control Module.
    • If greater than 10.5 V 
    1. Ignition OFF, disconnect the X2 harness connector at the K73 Telematics Communication Interface Control Module, ignition ON.
    2. Test for less than 1 V between the signal circuit and ground.
      • If 1 V or greater, repair the short to voltage on the circuit.
      • If less than 1 V, replace the K73 Telematics Communication Interface Control Module.
    • If between 8.0-10.5 V 
  3. Test for less than 1 V between the signal circuit terminal A and ground.
    • If greater than 1 V 
    1. Ignition OFF, disconnect the X2 harness connector at the K73 Telematics Communication Interface Control Module, ignition ON.
    2. Test for less than 1 V between the signal circuit and ground.
      • If 1 V or greater, repair the short to voltage in the circuit.
      • If less than 1 V, repair the K73 Telematics Communication Interface Control Module.
    • If less than 1 V 
  4. Test for greater than 8 V between the signal circuit terminal B and the signal circuit terminal A.
    • If less than 8 V 
    1. Ignition OFF, disconnect the X2 harness connector at the K73 Telematics Communication Interface Control Module.
    2. Test for infinite resistance between the signal circuit and ground.
      • If less than infinite resistance, repair the short to ground in the circuit.
      • If infinite resistance
    3. Test for less than 2 Ω in the signal circuit end to end.
      • If 2 Ω or greater, repair the open/high resistance in the circuit.
      • If less than 2 Ω, replace the vehicle K73 Telematics Communication Interface Control Module.
    • If greater than 9 V 
  5. Test or replace the B24 Cellular Phone Microphone.

Cellular Telephone Voice Malfunction

  1. Ignition OFF and vehicle systems OFF, disconnect the X2 harness connector at the K73 Telematics Communication Interface Control Module and the X4 harness connector at the A11 Radio, ignition ON.
  2. Test for less than 1 V between the signal circuits listed below and ground.
    • K73 Telematics Communication Interface Control Module signal circuit Terminal 6
    • K73 Telematics Communication Interface Control Module signal circuit Terminal 15
    • If greater than 1 V 

      Repair the short to voltage in the circuit.

    • If less than 1 V 
  3. Ignition OFF.
  4. Test for infinite resistance between the between the signal circuits listed below and ground.
    • K73 Telematics Communication Interface Control Module signal circuit Terminal 6
    • K73 Telematics Communication Interface Control Module signal circuit Terminal 15
    • If less than infinite resistance 

      Repair the short to ground on the circuit.

    • If infinite resistance 
  5. Test for less than 2 Ω in the signal circuits listed below end to end.
    • K73 Telematics Communication Interface Control Module signal circuit Terminal 6
    • K73 Telematics Communication Interface Control Module signal circuit Terminal 15
    • If 2 Ω or greater 

      Repair the open/high resistance in the circuit.

    • If less than 2 Ω 
  6. Replace the K73 Telematics Communication Interface Control Module.
  7. Verify that your voice is heard clearly by the OnStar Call Center after completing a blue button press.
    • If your voice can not be heard clearly 

      Replace the A11 Radio.

    • If your voice can be heard clearly 
  8. All OK.