Navigation Computer MK2 Phase II; Total Failure (84 07 99)

Publication date: 2000-01-01
Reference number: 84 07 99

NAVIGATION COMPUTER MK2 PHASE II; TOTAL FAILURE

TECHNICAL SERVICE BULLETIN

Reference Number(s): 84 07 99, Date of Issue: January, 2000

BMW:	E38, E39, E46
GROUP:	84 - Phone, Navigation Systems

SUBJECT

Navigation Computer MK2 Phase II; Total Failure

SITUATION

After switching the ignition on, the screen of the on-board monitor remains white or black permanently, and no image is displayed.

Both LED's on the Navigation Computer are off, and it is no longer possible to eject the road map CD from the Nav computer drive.

CAUSE

Hardware failure in the Navigation Computer caused by the deterioration of the 0.33 Ohm SMD resistor.

VEHICLES AFFECTED

E38, E39, E46 with MK2 Navigation System (SA 609) manufactured from: 05/17/1999 up to 10/04/1999

CORRECTION

On a customer complaint basis only, replace Navigation Computer with an improved part (P/N 65 90 4 105 062), load with current version of Navigation operating software (CD V12.0 or higher), and recode using DIS/MoDiC version CD 20.0 or later.

IMPORTANT NOTE: The appropriate map software CD must be ordered from Navigation Technologies.

When calling the NavTech Hot Line, you have to provide the following information in order to receive a free of charge map CD (special program for service applications only):

Personal identification
BMW center name, address, and dealer code
Affected VIN
Appropriate map CD selection (region of the country).

Ordering CD maps without justification (no warranty claim filed), will incur a charge of $127.00 per CD map.

PARTS INFORMATION

Part Number	Description	Qty.
65 90 4 105 062	MK2 Phase II Computer	1
01 59 9 789 299	CD V 12.0 (or higher) Operating Software	1

WARRANTY INFORMATION

Parts and labor are reimbursable under the terms of the BMW New Vehicle Limited Warranty.

Labor Operation: Replace & Calibrate Navigation Computer

WARRANTY INFORMATION

Defect Code	Labor Operation	Labor Allowance
65 90 01 15 00	Main Work: 00 52 112	5 FRU - E38/E39
65 90 01 15 00	Main Work: 00 52 112	7 FRU - E46
65 90 01 15 00	Associated Work: 00 52 682	3 FRU - E38/E39
65 90 01 15 00	Associated Work: 00 52 682	5 FRU - E46

NOTE: The following explanations will spell out the correct use of the work times.

Main Work: Use this labor operation number when the only repair performed is the listed warranty repair.

Associated Work: Use this labor operation number when other repairs or services are performed along with the listed warranty repair.

Under no circumstances should both labor operation numbers be claimed. Attempts to claim both times will result in an unnecessary delay in claim processing and payment.