91 Android Module: Weather Widget Not Working Correctly (GROUP 91, NO. 23-56)
Publication date: 2023-12-21Reference number: GROUP 91, NO. 23-56
Supersedes refnos: 2072471/1
91 ANDROID MODULE: WEATHER WIDGET NOT WORKING CORRECTLY
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 91, NO. 23-56 (2072471/1), Date of Issue:
December 21, 2023
| AUDI: | 2024 A4, A4 allroad, S5, A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabriolet, S5 Sportback, RS 5, RS 5 Sportback, A6, A6 allroad, S6, RS 6 Avant, A7, S7, RS 7 Avant, A8, S8, e-tron GT, RS e-tron GT, Q5, Q5 Sportback, Q5 e-quattro, SQ5, SQ5 Sportback, Q7, SQ7, Q8, SQ8, RS Q8, Q8 e-tron quattro, Q8 Sportback e-tron, SQ8 e-tron quattro, and SQ8 Sportback e-tron |
| GROUP: | 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI) |
SERVICE INFORMATION
91 23 56 2072471/1 December 21, 2023.
APPLICABLE MODELS AND YEARS
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| A4, A4 allroad, S5, A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabriolet, S5 Sportback, RS 5, RS 5 Sportback, A6, A6 allroad, S6, RS 6 Avant, A7, S7, RS 7 Avant, A8, S8, e-tron GT, RS e-tron GT, Q5, Q5 Sportback, Q5 e-quattro, SQ5, SQ5 Sportback, Q7, SQ7, Q8, SQ8, RS Q8, Q8 e-tron quattro, Q8 Sportback e-tron, SQ8 e-tron quattro, and SQ8 Sportback e-tron | 2024 | All | Not Applicable |
CONDITION
Customer states:
- "An error has occurred" is displayed on the weather widget on the MMI (see Figure 1
).
Workshop findings:
- No Relevant DTCs are stored.
TECHNICAL BACKGROUND
A software related issue in the Audi Android Module -J1243- (address word 078E) may cause the issue described in this TSB.
PRODUCTION SOLUTION
New Audi Android Module software in production.
SERVICE
- Explain to the customer that a solution is expected to be available by the end of the 2nd quarter-2024 (subject to change) and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer's concern.
- The new software for the Audi Android Module -J1243- (address word 078E) will be distributed via an over-the-air (OTA) update, therefore, no further dealership visit is required regarding this complaint.
Workaround:
Weather information can be accessed via the conventional Audi Connect weather tile.
WARRANTY
This TSB is informational only and not applicable to any Audi Warranty.
ADDITIONAL INFORMATION
All part and service references provided in this TSB (2072471 ) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.