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PINPOINT TEST G : The Heating Ventilation Air Conditioning (HVAC) Module Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2016 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Battery, Mounting and Cables .

  1. G1 CHECK THE MS-CAN TERMINATION RESISTANCE

    • Ignition OFF.
    • Disconnect: Negative Battery Cable.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C251-3
      GFD134423Courtesy of FORD MOTOR COMPANY
      C251-11

    Is the resistance between 54 and 66 ohms? 

    Yes  GO to  G3.
    No  GO to  G2.
  2. G2 CHECK THE MS-CAN CIRCUITS BETWEEN THE HVAC MODULE AND THE DLC FOR AN OPEN

    • Disconnect: HVAC module C2357A (EMTC) or C228A (EATC).
    • Measure:

      EMTC 

      Positive Lead Measurement / Action Negative Lead
      C2357A-25
      GFD134423Courtesy of FORD MOTOR COMPANY
      C251-3
      C2357A-26
      GFD134423Courtesy of FORD MOTOR COMPANY
      C251-11

      EATC 

      Positive Lead Measurement / Action Negative Lead
      C228A-12
      GFD134423Courtesy of FORD MOTOR COMPANY
      C251-3
      C228A-13
      GFD134423Courtesy of FORD MOTOR COMPANY
      C251-11

    Are the resistances less than 3 ohms? 

    Yes  GO to  G5.
    No  REPAIR the circuit in question.
  3. G3 CHECK THE HVAC MODULE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

    • Connect: Negative Battery Cable.
    • Ignition ON.
    • Measure:

      EMTC 

      Positive Lead Measurement / Action Negative Lead
      C2357A-12
      GFD134422Courtesy of FORD MOTOR COMPANY
      Ground
      C2357A-13
      GFD134422Courtesy of FORD MOTOR COMPANY
      Ground

      EATC 

      Positive Lead Measurement / Action Negative Lead
      C228A-26
      GFD134422Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  G4.
    No  VERIFY the BCM fuse 46 (10A) or BCM fuse 35 (5A) (EMTC) is OK. If OK, REPAIR the circuit. If not OK, REFER to the OEM Electrical Wiring Diagram Introduction to identify the possible causes of the circuit short.
  4. G4 CHECK THE HVAC MODULE GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.
    • Disconnect: Negative Battery Cable.
    • Measure:

      EMTC 

      Positive Lead Measurement / Action Negative Lead
      C2357A-23
      GFD134423Courtesy of FORD MOTOR COMPANY
      Ground
      Positive Lead Measurement / Action Negative Lead
      C2357C-1
      GFD134423Courtesy of FORD MOTOR COMPANY
      Ground

      EATC 

      Positive Lead Measurement / Action Negative Lead
      C228A-10
      GFD134423Courtesy of FORD MOTOR COMPANY
      Ground
      Positive Lead Measurement / Action Negative Lead
      C228C-8
      GFD134423Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  CONNECT the negative battery cable. GO to  G5.
    No  REPAIR the circuit.
  5. G5 CHECK FOR CORRECT HVAC MODULE OPERATION

    • Ignition OFF.
    • Disconnect and inspect the HVAC module connectors and related in-line connectors.
    • Repair:
      • corrosion (replace connector or terminals - clean module pins)
      • damaged or bent pins - replace terminals/pins
      • pushed-out pins - replace pins as necessary
    • Reconnect the HVAC module connectors and related in-line connectors. Make sure they seat and latch correctly.
    • Operate the system and verify the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no TSBs address this concern, INSTALL a new HVAC module. REFER to Climate Control .
    No  The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector.