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Audio and Visual System Symptom Troubleshooting - USB data communication port does not work: Notes

USB data communication port does not work 

How to use this service information .

NOTICE: 

Before you troubleshoot, review the How to Troubleshoot .

NOTE:
  • Check the vehicle 12 volt battery condition first - Refer to: 12 Volt Battery Test or 12 Volt Battery Internal Resistance Reset .
  • Not all players and player functions work with the USB adapter. Please see the Owner's Manual for more information. Always test the client's USB device in a known-good vehicle of the same year and trim (if possible). Technologies change and are updated frequently which may result that USB devices may work in newer vehicles, but not in older vehicles of the same model. Check the connectors for poor connections or loose terminals.
  • Check the connectors for poor connections or loose terminals