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Home >> Acura >> 2012 >> MDX >> Repair and Diagnosis >> Accessories & Equipment >> Entertainment Systems >> Navigation System >> Symptom Troubleshooting >> Navigation cannot control HVAC by voice command

Navigation cannot control HVAC by voice command

NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check the connectors for poor connections or loose terminals.
  • Check for and resolve all CAN DTCs before troubleshooting the navigation system.
  • If the Hard Error Code stored, check the Hard Error Code troubleshooting first.
  • Before troubleshooting, make sure you have the anti-theft codes for the audio-navigation unit.
  • After troubleshooting, enter the anti-theft codes for the audio-navigation unit.
  • Verify that the correct audio-navigation unit is installed for this model. Go into the Diagnostic mode and use Version (see VERSION  ).
  • Make sure that the latest navigation software is installed.
  • Check any official Honda service website for more service information about the navigation system.
  1. Connect the HDS to the DLC. Check for B-CAN or F-CAN DTCs in the data list.

    Are there any DTCs in the B-CAN or F-CAN systems? 

    YES  -Troubleshoot and repair all CAN related DTCs, and retest.

    NO  -Go to step 2.

  2. Turn the ignition switch to ON (II).
  3. Select the Self-Diagnosis mode.
  4. Check for the hard error code (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)  ).

    Is the Hard Error Code 2703 stored? 

    YES  -Do the DTC 2703 troubleshooting (see DTC 2703: AIRCON DIAG  ).

    NO  -Go to step 5.

  5. Substitute a known-good climate control unit (see FRONT EVAPORATOR TEMPERATURE SENSOR REPLACEMENT ). Reconnect all connectors, and retest.

    Does the symptom go away? 

    YES  -Replace the original climate control unit (see FRONT EVAPORATOR TEMPERATURE SENSOR REPLACEMENT ).

    NO  -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ).