System Locks Up Or Freezes Constantly

WARNING: This page is about a different car, the 2011 Acura TL, 2010 Acura TL, and 2009 Acura TL. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST )
Always check for and resolve all CAN DTCs before troubleshooting the navigation system
Verify that the correct audio-navigation unit is installed for this model Go into the Diagnostic mode, and use Version (see VERSION )
Make sure that the latest navigation software is installed
Check any official Honda service website for more service information about the navigation system
Before troubleshooting, make sure you have the anti-theft code
After troubleshooting, enter the anti-theft code
Check the connectors for poor connections or loose terminals

Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode
Does the system reboot, lock up, or freeze?

YES -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION )

NO -The system is OK at this time Go into the Diagnostic mode, and use the Unit Check diagnostic (see UNIT CHECK (QUICK CHECK) ) to check the audio-navigation unit and the navigation display unit status If any status are NG, replace the affected units