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Symptom Troubleshooting Index

SYMPTOM TROUBLESHOOTING INDEX

Symptom Diagnostic procedure Also check for
Poor AM or FM radio reception or interference Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE  ) AM/FM antenna lead and/or sublead short or open in the wire
Power switch will not turn ON (No information display and no sound) Symptom Troubleshooting (see POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND)  )  
Radio stays powered with the ignition switch OFF Symptom Troubleshooting (see RADIO STAYS POWERED WITH THE IGNITION SWITCH OFF  )  
No sound is heard from speaker(s) (display is normal) Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) (DISPLAY IS NORMAL)  )  
Poor or no sound with XM radio (Audio unit does display XM channels) Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS)  )  
XM radio display is blank and no station information is displayed Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED  )  
Audio system sound is weak or distorted (display is normal) Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL)  )  
Radio preset memory is lost Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST  ) Internal error
XM radio preset memory is lost Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST  )  
Audio disc does not eject Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT  )  
Audio disc changer does not load all six discs Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS  )  
Audio disc changer does not move between discs Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT MOVE BETWEEN DISCS  )  
Volume does not change Symptom Troubleshooting (see VOLUME DOES NOT CHANGE  )  
Radio tuner does not change stations Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS  )  
Audio disc does not load Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD  )  
Audio disc does not play Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY  )  
Audio disc skips Symptom Troubleshooting (see AUDIO DISC SKIPS  ) Tire pressure (over-inflated), disc smudged, dirty, or scratched
Audio remote switch does not work properly Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY  )  
No display appears on the screen (LCD segments cannot be read) (without navigation) Symptom Troubleshooting (see NO DISPLAY APPEARS ON THE SCREEN (LCD SEGMENTS CANNOT BE READ) (WITHOUT NAVIGATION)  )  
Audio-HVAC subdisplay unit does not display Symptom Troubleshooting (see AUDIO-HVAC SUBDISPLAY UNIT DOES NOT DISPLAY  )  
Error code: XM NO SIGNAL or XM ANTENNA is displayed Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED  )  
Security indicator does not work properly Symptom Troubleshooting (see SECURITY INDICATOR DOES NOT WORK PROPERLY  )