Symptom Troubleshooting Index

SYMPTOM TROUBLESHOOTING INDEX

Symptom	Diagnostic procedure	Also check for
Poor AM or FM radio reception or interference	Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE )	Antenna lead short or open in the wire Aftermarket window tinting
Audio unit power switch will not turn on (No information display and no sound)	Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) )
Audio unit power switch will not turn off	Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF )
No sound is heard from the speaker(s) (display is normal) (with ELS audio system)	Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) (WITH ELS AUDIO SYSTEM) )
No sound is heard from the speaker(s) (display is normal) (with premium audio system)	Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKERS (DISPLAY IS NORMAL) (WITH PREMIUM AUDIO SYSTEM) )
Audio system sound is weak or distorted (display is normal)	Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) )
Radio preset memory is lost	Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST )
Volume does not change	Symptom Troubleshooting (see VOLUME DOES NOT CHANGE )
Volume does not increase with speed	Symptom Troubleshooting (see VOLUME DOES NOT INCREASE WITH SPEED )
Volume is too high or too low when driving at freeway speeds	Symptom Troubleshooting (see VOLUME IS TOO HIGH OR TOO LOW WHEN DRIVING AT FREEWAY SPEEDS )
Radio tuner does not change stations	Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS )
Audio system information does not display on the audio-HVAC subdisplay unit (with ELS audio system)	Symptom Troubleshooting (see AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-HVAC SUBDISPLAY UNIT (WITH ELS AUDIO SYSTEM) )
Audio system information does not display on the audio-HVAC display unit (with premium audio system)	Symptom Troubleshooting (see AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-HVAC DISPLAY UNIT (WITH PREMIUM AUDIO SYSTEM) )
Audio unit button illumination does not work (with ELS audio system)	Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK (WITH ELS AUDIO SYSTEM) )
Audio switch panel button illumination does not work (with premium audio system)	Symptom Troubleshooting (see AUDIO SWITCH PANEL BUTTON ILLUMINATION DOES NOT WORK (WITH PREMIUM AUDIO SYSTEM) )
Audio remote switch does not work properly	Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY )
Audio disc does not load	Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD )	Damaged disc
Audio disc does not eject	Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT )	Damaged disc Disc with a label
Audio disc changer does not load all six discs	Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS )	Tire pressure (over-inflated), disc smudged, or scratched
Audio disc changer does not move between discs	Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT MOVE BETWEEN DISCS )
Audio disc does not play	Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY )	Foreign objects such coins or paper inserted into the CD changer/player
Audio disc skips	Symptom Troubleshooting (see AUDIO DISC SKIPS )	Tire pressure (over-inflated), disc smudged, dirty, or scratched
Error code: XM NO SIGNAL is displayed	Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL IS DISPLAYED )
Error code: XM ANTENNA is displayed	Symptom Troubleshooting (see ERROR CODE: XM ANTENNA IS DISPLAYED )
XM radio display is blank and no station information is displayed (with AcuraLink)	Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (WITH ACURALINK) )	Also refer to AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-HVAC SUBDISPLAY UNIT
XM radio display is blank and no station information is displayed (without AcuraLink)	Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (WITHOUT ACURALINK) )	Also refer to AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-HVAC DISPLAY UNIT
XM radio preset memory is lost	Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST )
Poor or no sound with XM radio (Audio unit does display XM channels)	Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) )