Symptom Troubleshooting Index

SYMPTOM TROUBLESHOOTING CHART

Symptom	Diagnostic procedure	Also check for
Poor AM or FM radio reception or interference	Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE )	AM/FM antenna lead and/or sublead short or open in the wire AM/FM antenna open
Audio unit power switch will not turn ON (No information display and no sound)	Symptom Troubleshooting (see POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) )
Audio unit power will not turn OFF	Symptom Troubleshooting (see AUDIO UNIT POWER WILL NOT TURN OFF )
No sound is heard from speaker(s) (display is normal) (with navigation)	Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) (DISPLAY IS NORMAL) (WITH NAVIGATION) )
No sound is heard from speaker(s) (display is normal) (without navigation)	Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) (DISPLAY IS NORMAL) (WITHOUT NAVIGATION) )
Audio system sound is weak or distorted (display is normal)	Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) )
Radio preset memory is lost	Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST )	Battery condition Battery cable condition
Volume does not change	Symptom Troubleshooting (see VOLUME DOES NOT CHANGE )
Volume does not increase with speed	Symptom Troubleshooting (see VOLUME DOES NOT INCREASE WITH SPEED )
Volume is too high or too low when driving at freeway speeds	Symptom Troubleshooting (see VOLUME IS TOO HIGH OR TOO LOW WHEN DRIVING AT FREEWAY SPEEDS )
Radio tuner does not change stations	Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS )
Display does not dim or brighten with dimmer	Symptom Troubleshooting (see DISPLAY DOES NOT DIM OR BRIGHTEN WITH DIMMER )
Audio unit button illumination does not work	Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK )
Audio disc does not load	Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD )
Audio disc does not eject	Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT )
Audio disc changer does not load all six discs	Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS )	Tire pressure (over-inflated), disc smudged, dirty, or scratched
Audio disc changer does not move between discs	Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT MOVE BETWEEN DISCS )
Audio disc does not play	Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY )
Audio disc skips	Symptom Troubleshooting (see AUDIO DISC SKIPS )	Tire pressure (over-inflated), disc smudged, dirty, or scratched
Error code: XM NO SIGNAL or XM ANTENNA is displayed	Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED )
XM radio display is blank and no station information is displayed (with AcuraLink)	Symptom Troubleshooting (see XM radio display is blank and no station information is displayed (with AcuraLink) )
XM radio display is blank and no station information is displayed (without AcuraLink)	Symptom Troubleshooting (see XM radio display is blank and no station information is displayed (Without AcuraLink) )
XM radio preset memory is lost (with AcuraLink)	Symptom Troubleshooting (see XM radio preset memory is lost (with AcuraLink) )
XM radio preset memory is lost (without AcuraLink)	Symptom Troubleshooting (see XM radio preset memory is lost (without AcuraLink) )
Poor or no sound with XM radio (Audio unit does display XM channels)	Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) )
Audio remote switch does not work properly	Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY )
Audio unit button does not work	Symptom Troubleshooting (see AUDIO UNIT BUTTON DOES NOT WORK )
Audio unit disc indicator does not work	Symptom Troubleshooting (see AUDIO UNIT DISC INDICATOR DOES NOT WORK )
Security indicator does not work properly	Symptom Troubleshooting (see SECURITY INDICATOR DOES NOT WORK PROPERLY )