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Symptom Troubleshooting Index

WARNING: This page is about a different car, the 2009 Acura MDX, 2008 Acura MDX, and 2007 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: Most problems in the unit are to be diagnosed by identifying noises from the gears or bearings. Care should be taken during diagnosis not to confuse differential noises with those from other drivetrain components.
SYMPTOM TROUBLESHOOTING CHART

Symptom Diagnostic Procedure Also check for
The SH-AWD indicator does not go off, and no DTCs are stored Symptom troubleshooting (see THE SH-AWD INDICATOR DOES NOT GO OFF, AND NO DTCS ARE STORED  ).  
The SH-AWD indicator does not come on Symptom troubleshooting (see THE SH-AWD INDICATOR DOES NOT COME ON  ).  
Gear or bearing noises
  • Fluid level too low.
  • Incorrect or worn out fluid
  • Damaged or chipped gears.
  • Side case clearance incorrect.
  • Incorrect tire size (rolling circumference).
  • Add fluid
  • Drain and fill the differential
  • Replace the differential carrier assembly
  • Side case clearance adjustment
Rear differential overheats
  • Fluid level too low.
  • Incorrect fluid type.
  • Add fluid
  • Drain and fill the differential
Rear differential leaks fluid
  • Fluid level too high.
  • Clogged breather hose.
  • Worn or damaged oil seal.
  • Damaged sealing washer.
  • Loose mounting bolts or inadequate sealing.
  • Lower to proper level
  • Clean or replace
  • Replace the sealing washer
  • Replace the oil seal
  • Recheck torque or apply sealant
Rear differential screeches, whines, moans, or squeaks
  • Fluid level too low.
  • Incorrect or worn out fluid
  • Incorrect tire rolling circumference.
  • Damaged oil pump.
  • Add fluid
  • Drain and fill the differential
  • Adjust tire pressure or replace tires
  • Replace the differential carrier assembly
Noise during acceleration, or when accelerating from a full stop
  • Incorrect of side case clearance.
  • Incorrect of pre-load.
  • Incorrect of backlash of hypoid gear.
  • Damaged or chipped gears.
  • Incorrect tire size (rolling circumference).
  • Pre-load adjustment
  • Side case clearance adjustment
  • Replace the differential carrier assembly
HDS does not communicate with the SH-AWD control unit or the vehicle Troubleshooting DLC circuit (see DLC CIRCUIT TROUBLESHOOTING ).