Emissions Warranty Extension (98-031)

PAINT DAMAGE FROM ENVIRONMENTAL FALLOUT

TECHNICAL SERVICE BULLETIN

SYMPTOM

The exterior paint surface does not feel smooth after the vehicle is washed.

PROBABLE CAUSE

Environmental fallout (airborne metallic particles, tree sap, paint overspray, road tar, insect residue, etc.) has adhered to the exterior paint surface.

PREVENTION

The shipping wax/wrap guard applied to the vehicle at the factory provides the best protection for the paint finish from environmental fallout and acid rain damage. American Honda strongly recommends that you leave the shipping wax/wrap guard on the vehicle for as long as possible. Your dealership is responsible for maintaining the vehicle's finish after the shipping wax/wrap guard is removed.

CORRECTIVE ACTION

Select a product line from one of the manufacturers listed in REQUIRED MATERIALS  to clean the paint surface and to wax it after cleaning. Make sure you follow the manufacturer's instructions for each of the products you use.

REQUIRED MATERIALS

Each of the clays listed should do at least three vehicles.

MANUFACTURER	PRODUCT
Clay Magic Auto Wax Company 1275 Round Table Drive Dallas, TX 75247 Phone: 800-826-0828 autowaxcompany.com	#CM2200 Blue Clay #49 Body Shine (silicone lubricant) #050 Lubri-Shine (non-silicone lubricant) #040 Finish Wax
Mark V Products 400 El Sobrante Road Corona, CA 92879 Phone: 800-877-6282 FAX: 909-280-9393 mark-v.com	#22-100 Dark Blue Clay #22-904 Showroom Finish (lubricant) #22-214 Dazzle Cream Wax
Meguiars 17991 lemon-25 South Irvine, CA 92614 Phone: 800-545-3321 meguiars.com	#C-2000 Clay #M-3416 Final Inspection (lubricant) #A-1216 Cleaner/Wax or #M-2616 Yellow Wax
Griot's Garage 3500-A 20th Street E Tacoma, WA Phone: 800-345-5789 griotsgarage.com	#11153 Paint Clay #11146 Speed Shine #11165 Fine Hand Polish #11171 Best of Show Wax

WARRANTY CLAIM INFORMATION

In warranty:  American Honda will reimburse for this repair only  under these conditions:

• It is done during TQI
• No more than 30 days have elapsed since the vehicle was received at the dealership (according to the date noted on the motor carrier's bill of lading)

Operation number:	812355
Flat rate time:	1.0 hour
Failed P/N:	PDI-PAINT
Defect code:	08103
Symptom code	08811
Skill level:	Repair Technician

REPAIR PROCEDURE

1. Wash and dry the vehicle out of direct sunlight.
2. Tear off a piece of clay. Shape the piece with your hands into a flat disk about 3 inches in diameter.
   Fig 1: Shaping Clay

   Courtesy of AMERICAN HONDA MOTOR CO., INC.
3. Spray a 2- to 3-square-foot area of the affected panel with the manufacturer's lubricant.
   Fig 2: Cleaning Sprayed Area

   Courtesy of AMERICAN HONDA MOTOR CO., INC.
4. Clean a 1-square-foot section of the sprayed area by rubbing it with the clay.
5. Check your work by running your fingers over the cleaned and lubricated surface to feel for any remaining contamination.
   • If you feel any particles on the cleaned surface, fold the clay in half, knead it back into a disk shape, clean the section again, and recheck your work.
   • If the cleaned surface feels smooth, fold the clay in half, knead it back into a disk shape, and go to step 6.
   NOTE: You must carefully fold and knead the clay to keep a clean side next to the paint surface. Never  use clay that has fallen on the ground. Any small pieces of dirt or sand that imbed in the clay will scratch the paint surface. If the clay falls on the ground, discard it and get a fresh piece.
   Fig 3: Identifying Imbedded Particles

   Courtesy of AMERICAN HONDA MOTOR CO., INC.
6. Clean the remaining sections of the sprayed area (repeat steps  4 and  5).
7. Wipe the lubricant from all the cleaned sections with a clean terry cloth towel.
8. Clean the rest of the affected panel and any additional panels that need cleaning (repeat steps  3 thru  7).
9. Apply the manufacturer's recommended wax or glaze to all the cleaned panels.