Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- With the scan tool, read DTCs in all Electronic Control Units (ECUs) and record on the repair order.
- With the scan tool, run a vehicle Scan Report, or record the Environmental Data related to the DTCs.
- With the scan tool, erase all TBM2 DTCs.
- Turn the ignition off for a minimum of 10.0 seconds.
- Turn the ignition on.
- Using the recorded Environmental Data and the When Monitored Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read TBM2 DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the appropriate INTERMITTENT CONDITION diagnostic procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- CHECK THE ANTENNA CONNECTION NOTE:
Before performing the diagnostic test, please make sure that 9977-6-CELL2-UPD 30K OHM jumper is connected to the 9977-6 test antenna.
Turn the ignition off.
- Disconnect the Antenna connector at the back of the TBM2.
- Inspect the Antenna connections.
Are the Antenna connections clean and secure?
Yes
- Go To 3
No
- Repair the Antenna connection as needed. Refer to ANTENNA, SATELLITE, AUDIO, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE ANTENNA AND CABLE
- Connect the 9977-6-CELL2 test antenna (special tool #9977-6-CELL, Adapter, Cellular Antenna Diagnostic) to the antenna connection on the back of the TBM2.
- Make sure one of the front doors is still open.
- With the scan tool, erase the DTCs.
- Turn the ignition on.
- With the scan tool, read the TBM2 DTCs.
Is the DTC active?
Yes
- Replace the TBM2 in accordance with the Service Information. Refer to MODULE, EMERGENCY ASSISTANCE (EAM), REMOVAL AND INSTALLATION or MODULE, GLOBAL TELEMATICS BOX, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 4
- TEST THE ANTENNA CABLE
- Disconnect the Antenna cable at the base.
- Connect the appropriate (special tool #9977-6-1, Adapter) or (special tool #9977-6-3, Adapter) to the Antenna cable at the back of the Radio.
- Connect the appropriate (special tool #9977-6-4, Jumper) or (special tool #9977-6-2, Jumper) to the Antenna cable at the Antenna base.
- Measure the Resistance across the tool terminals.
Is the resistance below 30 Ohms?
Yes
- Use the (special tool #9977-6, Kit, Radio Antenna Diagnostic) to locate the short together, repair or replace the Antenna cable as necessary.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Replace the Antenna base in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .